Avita Health System’s computer network was briefly down Wednesday after unauthorized system activity was discovered.
Electronic medical records were not affected by the incident, according to a press release prepared by Amanda Hatcher, director of marketing and community relations for the health system.
“At this time, we see no evidence that patient information has been removed from our system,” Hatcher wrote. “Our IT professionals, along with third-party forensics and cybersecurity experts, immediately secured our systems and began restoring operations to a safe and patched network environment.”
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Data being restored safely
Health system workers used their computer shutdown procedures to continue caring for patients.
“We apologize for the operational disruption this event has caused, and may continue to cause, until a full and safe restoration of services is complete,” Hatcher wrote. “We are currently restoring our data securely in accordance with our business continuity and incident response plans, and we are working to complete this process as quickly as possible. We expect our systems to be fully restored within days.”
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According to the press release, network professionals were running a reputable endpoint detection and response (EDR) tool, which allowed them to immediately secure the environment and stop the spread of unauthorized activity.
“We also shut down some systems as a precaution,” Hatcher wrote. “Our internal IT staff and third-party incident response team are currently using the EDR tool to further secure the environment and ensure the network is contained.”
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The health system has recognized that the event is important to patients and is becoming more common nationally, so it is taking appropriate action to address the situation.
“Our thorough investigation is ongoing, and this aspect of the incident response may span several weeks,” Hatcher wrote. “Rest assured that we are committed to sharing more information as it becomes available.”
This article originally appeared on Mansfield News Journal: Unauthorized system activity detected at Avita; no records affected