FCSA appoints independent panel to strengthen dispute resolution protocols for apex companies


The Freelancer and Contractor Services Association (FCSA) has set up a panel of four independent experts to resolve disputes involving the umbrella companies of which it is a member.

The organization offers accreditation to umbrella companies that wish to demonstrate to the contractor community their commitment to operating in a compliant manner.

The Association’s Independent Arbitration Panel (IAP) includes individuals who have been chosen because they represent the four major stakeholder groups that make up the contingent labor market, including agencies, accountants, lawyers labor and contractors, FCSA said.

Its members are Neil Carberry, CEO of the Recruitment and Employment Confederation (REC); James Collings, former president of the Association of Independent Professionals and Self-Employed (IPSE); Carl Reader, president of accounting firm d&t Accountants; and labor lawyer Rebecca Seeley Harris.

In a statement to Computer Weekly, the FCSA said the addition of IAP to the organization’s dispute resolution processes means there is now an appeals process if umbrella companies have reasonable grounds to dispute any decision made by its CEO, Chris Bryce, on behalf of the board.

“Prior to the formation of the IAP, decisions were made by the CEO on behalf of the Board, and this remains the process, with an additional avenue of appeal to the IAP where there are reasonable grounds for complaint. ‘call,” Bryce said in the statement. .

“The FCSA believes this step will reassure those who bring matters to us for review that decisions are properly considered in an open and independent manner.”

Generally, the types of disputes Bryce is asked to intervene in fall into two broad categories: umbrella corporations who wish to appeal against the denial of their application for FCSA membership, or existing members who dispute allegations. that they have violated the charter or codes of the Association. Driving.

“Although we cannot comment on individual cases, we can say that approximately 99% of cases are resolved amicably without the need for a formal resolution process,” Bryce said.

“This is a very positive step that sends a clear signal of FCSA’s continued commitment to independence and integrity. Members of the FCSA IAP have many years of experience in our industry and their collective knowledge of the issues facing the sector is unmatched.

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