On October 25, Meta’s global messaging service WhatsApp suddenly crashed, greeting users with a “connecting” message and urging them to “make sure your computer has an active internet connection”.
The global outage came almost exactly a year after 3.5 billion people were banned from WhatsApp, Facebook, Instagram, Messenger and Oculus, wiping $50 billion off Facebook’s stock value.
AWS, the Amazon service that powers many of the world’s online commerce platforms, experienced serious problems in September and December 2021
It’s no surprise that platforms as complex and large as those operated by Meta and Amazon with billions of users worldwide experience occasional glitches.
But if even Meta and other mega-operators with near-bottomless pockets are unable to ensure perfectly smooth operations, what chance do normal businesses with more limited resources have of ensuring that their websites and transactions online continue to operate as required 24/7?
Enterprise networks are now migrating from desktop systems to cloud-based, cloud-managed networks as a service (NaaS), becoming too complex and dynamic to manage on their own.
These corporate networks are the essential infrastructure on which any modern business is built. The rapid growth of these networks makes them vulnerable to outages that can cripple entire businesses. Separate vendors with conflicting policies on connectivity and security create conflicts and reduce visibility.
NetOp.Cloud, an Israeli startup, provides businesses with the tools they need to automatically monitor their cloud-managed systems, helping prevent the next crash before it happens.
“The massive migration to cloud-based technology means virtually every organization is facing the same threat as what happened to Facebook and AWS,” said Bibi Rosenbach, co-founder and CEO of NetOp.Cloud. “That’s why we created NetOp.Cloud: to identify and fix network problems, ideally before they happen.”
“The annual cost of network operations is $350 billion and internet connectivity still suffers from frequent outages. We’re here to ease the burden on managed service providers and IT teams,” says Rosenbach.
NetOp is changing the way networks are managed by applying true artificial intelligence (AI) to monitor the health of managed networks, automate workflows, and simplify IT and network operations.
The company’s client list is growing rapidly. It was officially launched in April 2022 after raising a $4.5 million investment round led by Springtide Ventures, in collaboration with OurCrowd, Venture Israel and Labs02.
NetOp.Cloud is the first company to provide a cloud-native solution to the growing complexity of these business-critical networks. NetOp.Cloud’s SaaS network operation platform uses AI to continuously monitor network health, simplify IT and network operations, and automate workflows so networks can self-heal. NetOp.Cloud automatically locates the cause of slow or interrupted Internet service and suggests actions or automatically reconfigures systems to solve the problem.
NetOp.Cloud also applies AI to automate tedious configuration workflows, monitor network health and usage, and proactively detect emerging issues before they snowball to the point of affecting performance and to disturb users.
NetOp’s platform has been installed by leading companies around the world, including financial institutions, manufacturers and global service providers. The solution is vendor-neutral and easy to use without a high level of technical expertise.
“Once we started using NetOp, it became clear how much time and effort we had wasted on tedious manual tasks,” said Taylor Jones, president and CTO of Elauwit, a managed services provider and NetOp.Cloud customer. “Localizing the source of a disturbance, setting up new connections, and resolving issues takes a fraction of the time it used to take and far less effort. Our customers need Internet issues resolved in minutes, not hours, and NetOp.Cloud makes it possible.
NetOp.Cloud was founded by industry veterans with a background in cloud, SaaS, AI, networking and automation. The managed network services market is expected to grow at a CAGR of 6.3%, from $52.7 billion in 2020 to $71.6 billion in 2025, and the NaaS market is expected to grow from $10.4 billion in 2021 to $37.5 billion by 2026, at a CAGR of 29.4%.
“NetOp is one of the first companies to deliver an AI-powered automated solution to address network operations challenges,” said David Marek, executive director of Springtide Ventures, the lead investor in NetOp’s recent seed round. “Its automated AI-based solution saves hours and sometimes even days of downtime, and demand will only grow. With its unique value proposition, it aims to set a new standard in the market at rapidly growing known as Network as a Service.
NetOp.cloud is currently funding. For more information on investing through OurCrowd, click HERE.