“Technical issues” at the Indian Clinic in Oklahoma City caused network disruptions that prevented clinicians and providers from accessing certain computer systems, including the pharmacy department. The incident started a week ago and the clinic is still experiencing disruptions.
OKCIC is part of the government-run Indian Health Service. The nonprofit organization has launched an internal review, while actively working with IT staff and third-party specialists to determine a solution.
Ongoing computer issues have halted the clinic’s auto-fill line and pharmacy department’s mail-order services “for an indefinite period.” Patients are urged to call the pharmacy for necessary refills, but they will need to have their prescription information to do so, including the file number, drug name, drug strength, instructions, and supplier.
The social media post explains that pharmacists are able to provide three-week “loans” and that patients who receive medication by mail must come to the pharmacy with the physical prescription bottle, if they want it. can.
“There is no way for OKCIC to mail out medication while the system is down,” the clinic explained. “We apologize for any inconvenience this may cause and appreciate your patience.”
The website and social media posts do not provide further details on the cause of the computer disruptions. But according to a report by DataBreaches.net, the Suncrypt ransomware group might be behind the outage. The threat actor’s leak site claims to have stolen more than 350 GB of data from the clinic, including that stored on the electronic health record system.
Suncrypt is threatening to release a full information leak if a resolution is not found with the clinic.
OKCIC is the third US healthcare provider to report network outages caused by cyber incidents this year.
Taylor Regional Hospital in Kentucky was first hit by an attack in January and although most systems have been brought online, phone line outages in its oncology wards continue for more than two months later. Patients were warned last week that the hack resulted in the theft of patient information, including social security numbers and clinical information.
East Tennessee Children’s Hospital suffered a cyberattack earlier this month and continues to recover. The latest update from last week shows that most systems have been brought back online.