IT Security Remediation Analyst at Charm Recruitment

Summary of the role

The role is based in Sandton Johannesburg and is responsible for managing, implementing and remediating security vulnerabilities identified by various internal and external tools. This may also include active participation in security incident response processes. All of this in an effort to ensure that the corporate network is protected against cybersecurity threats.

The team

Business Services, Information Technology (IT), Johannesburg (Data Center and Networks Team)

Reports to

Service Delivery Manager

Key performance areas

The role will involve, but is not limited to the following:

  • Apply operating system updates, patches, and configuration changes regarding security vulnerabilities or remediation work.
  • Analyze system logs and identify potential security issues.
  • Prioritize and plan remediation work
  • Document systems implementation in accordance with company standards. This is important in the context of security remediation.
  • Address issues reported as part of the security patch.
  • Responsible for daily security remediation work based on company toolset and related reports.
  • Perform 2nd and 3rd level troubleshooting as needed. As part of security remediation work.
  • Help with the following:

Collect and analyze operational data (especially incident and change records) to identify emerging trends and record problem records to aid in troubleshooting and increasing server availability.

Plan and implement required maintenance activities for the various system platforms while balancing the need to maintain operational activities while ensuring systems are as secure as possible.

  • Monitoring of systems as part of security remediation.
  • Maintain and monitor network monitoring applications. Respond to and resolve monitoring alerts.
  • Document processes and procedures related to IT tasks and responsibilities
  • Prepare regular reports for use by various teams within IT

Job requirements

Qualification

  • MCSE (advantageous)
  • Security certificate

Skills and experience

  • 1-2 years of relevant work experience with server hardware and virtualization.
  • 1-3 years of experience interacting directly with end users at all levels of the business.
  • Good understanding of IT systems and infrastructure.
  • Good understanding of virtualization (VMWare)
  • Understanding of computer concepts and protocols such as TCP/IP, DNS, DHCP, HTTP(s),TLS, SMB,SNMP, NTP, etc.
  • Microsoft Server Administration (advantageous) (2012 and above)
  • Working knowledge of Microsoft Windows 10, 11 and Office products
  • Experience with Microsoft patch management systems and processes.
  • Process Driven – Ability to stick to defined processes and best practices in dealing with issues.
  • Awareness and exposure to change and problem management is desirable Role Summary

Desired skills:

  • TCP/IP
  • DNS
  • DHCP
  • HTTP(s)
  • TLS
  • SME
  • SNMP
  • NTP etc.
  • vmware

About the employer:

Summary of the role

The role is for a law firm based in Sandton Johannesburg and he is responsible for managing, implementing and remediating security vulnerabilities identified by various internal and external tools. This may also include active participation in security incident response processes. All of this in an effort to ensure that the corporate network is protected against cybersecurity threats.

The team

Business Services, Information Technology (IT), Johannesburg (Data Center and Networks Team)

Reports to

Service Delivery Manager

Key performance areas

The role will involve, but is not limited to the following:

– Apply updates, patches and configuration changes to the operating system regarding security vulnerabilities or remediation work.
– Analyze system logs and identify potential security issues.
– Prioritize and plan remediation work
– Document the implementation of systems in accordance with company standards. This is important in the context of security remediation.
– Address issues reported as part of the security patch.
– Responsible for daily security remediation work based on company toolset and related reports.
– Perform 2nd and 3rd level troubleshooting as needed. As part of security remediation work.
– Attend the following:

Collect and analyze operational data (especially incident and change records) to identify emerging trends and record problem records to aid in troubleshooting and increasing server availability.

Plan and implement required maintenance activities for the various system platforms while balancing the need to maintain operational activities while ensuring systems are as secure as possible.

– Monitoring of systems as part of security remediation.
– Maintain and monitor network monitoring applications. Respond to and resolve monitoring alerts.
– Document processes and procedures related to IT tasks and responsibilities
– Prepare regular reports for use by various teams within IT

Job requirements

Qualification

– MCSE (advantageous)
– Security certificate

Skills and experience

– 1-2 years of relevant work experience with server hardware and virtualization.
– 1 to 3 years of experience in direct interaction with end users at all levels of the company.
– Good understanding of IT systems and infrastructure.
– Good understanding of virtualization (VMWare)
– Understanding of computer concepts and protocols such as TCP/IP, DNS, DHCP, HTTP(s),TLS, SMB,SNMP, NTP, etc.
– Microsoft Server Administration (Advantageous) (2012 and above)
– Working knowledge of Microsoft Windows 10, 11 and Office products
– Experience with Microsoft patch management systems and processes.
– Process oriented – Ability to stick to defined processes and best practices in dealing with issues.
– Awareness and exposure to change and problem management is desirable

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